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Credits & Pricing

Learn how to integrate Demeterics into your workflows with step-by-step guides and API examples.

Credits & Pricing

Overview

Demeterics uses a credit-based pricing model where you purchase credits in advance and use them to power AI interactions, chat widgets, and LLM observability features.

Key benefits:

  • Simple, transparent pricing
  • No surprise bills
  • Credits stay active with regular usage
  • Pay only for what you use

Credit Pricing

Bundle Credits Cost Per Credit
Starter Pack 1,000 $10 $0.01
Standard Pack 5,000 $45 $0.009
Professional Pack 10,000 $85 $0.0085
Enterprise Pack 50,000+ Custom Volume discount

New User Promotion: All new accounts start with 100 free credits (normally $1 value). This is a limited-time promotion to help you get started.

Credit Expiration

Credits are designed to stay active as long as you're using the platform:

  • Active accounts: Credits never expire if you log in or run traffic at least once every 12 months
  • Inactive accounts: Credits expire after 12 consecutive months of complete inactivity (no logins, no API calls, no widget traffic)
  • Automatic refresh: Any login or API usage resets the 12-month expiration timer

What Can You Do With Credits?

Example: 1 Credit

One credit enables surprisingly powerful AI capabilities. Here's a real-world example:

Generate a 1-page summary of the entire Bible Gospels (480 pages) using OpenAI GPT OSS 20B:

  • Input: 83,898 words (~111,864 tokens at 0.75 tokens/word)
  • Output: 1,000 tokens (approximately one letter page)
  • Cost breakdown:
    • Input tokens: 111,864 × $0.075 per 1M tokens = $0.0084
    • Output tokens: 1,000 × $0.30 per 1M tokens = $0.0003
    • Total cost: ~$0.0087 ≈ 1 credit

This example demonstrates that 1 credit can process massive amounts of text and generate meaningful summaries.

More Examples

Task Model Approximate Credits
Chat widget conversation (10 messages) GPT-4o mini ~5 credits
Full PDF document analysis (50 pages) Claude Sonnet ~3 credits
Code generation (500 lines) GPT-4 ~8 credits
Evaluation run (100 test cases) Multiple models ~20 credits

Note: Actual credit usage varies based on:

  • Model selected (GPT-4, Claude, Llama, etc.)
  • Input length (prompt + context)
  • Output length (response tokens)
  • Provider pricing (OpenAI, Anthropic, Groq, etc.)

How Credits Are Used

Credits are consumed when you use Demeterics features:

  1. AI Chat Widget

    • Each user message → AI response consumes credits
    • Cost based on tokens sent + tokens received
    • Real-time deduction with dashboard visibility

  2. LLM Observability Proxy

    • API calls routed through Demeterics proxy
    • Credits charged based on actual provider costs
    • Plus small observability fee per interaction

  3. Evaluations

    • Each eval run consumes credits per test case
    • LLM-graded evaluations use additional credits for grading
    • Batch evaluations optimize credit usage

  4. Analytics & Exports

    • Dashboard queries: Free (no credits charged)
    • BigQuery exports: Free
    • Webhook deliveries: Free

Purchasing Credits

For Individuals

  1. Log in to your Demeterics dashboard
  2. Navigate to Settings → Credits
  3. Select a credit bundle
  4. Pay via Stripe (credit card, Apple Pay, Google Pay)
  5. Credits appear instantly in your account

For Teams & Enterprises

  • Shared credit pool across team members
  • Centralized billing and invoicing
  • Volume discounts for 50,000+ credits
  • Optional postpaid invoicing (NET 30)
  • Contact sales@demeterics.com for custom plans

Credit Usage Tracking

Monitor your credit usage in real-time:

  • Dashboard: Top navigation shows current balance
  • Interactions page: See per-interaction credit costs
  • Analytics: View credit consumption trends over time
  • Alerts: Get notified when balance drops below threshold

Credit Accounting

How We Calculate Costs

Demeterics passes through the actual provider costs with a small markup:

Credit Cost = (Provider Cost × 1.1) rounded to nearest 0.01 credit

Provider cost formula:

Provider Cost = (Input Tokens × Input Price) + (Output Tokens × Output Price)

Example:

  • Provider charges $0.0084 for an interaction
  • Demeterics cost: $0.0084 × 1.1 = $0.00924
  • Rounded: 1 credit ($0.01)

Supported Providers

We support all major LLM providers with transparent pricing:

  • OpenAI: GPT-4, GPT-4o, GPT-4 Turbo, GPT-3.5
  • Anthropic: Claude 3 Opus, Sonnet, Haiku
  • Groq: Llama 3, Mixtral, Gemma
  • Google: Gemini Pro, Gemini Ultra
  • Meta: Llama 2, Llama 3 (via various providers)

Pricing updates automatically when providers change their rates.

Refunds & Credits Policy

  • Unused credits: Refundable within 30 days of purchase (minus any used credits)
  • Service issues: Free credits issued for any platform downtime
  • Disputed charges: Full investigation with credit reimbursement if warranted
  • Account closure: Pro-rated refund of unused credits (minimum $10 balance)

FAQs

Q: What happens if I run out of credits?
A: Your widgets and API calls will stop working until you purchase more credits. You'll receive email alerts at 20%, 10%, and 5% balance thresholds.

Q: Can I transfer credits between accounts?
A: No. Credits are tied to the account that purchased them. For team/enterprise accounts, credits are shared across all team members.

Q: Do you offer free credits for open source projects?
A: Yes! Contact us at opensource@demeterics.com with details about your project. We offer 10,000 free credits for qualifying open source projects.

Q: What if provider prices drop?
A: You automatically benefit! Credit costs are calculated in real-time based on current provider pricing.

Q: Can I get invoices for accounting?
A: Yes. All credit purchases include downloadable invoices via Stripe. Enterprise customers can request custom invoicing formats.

Getting Help

Ready to get started? Sign up now and get 100 free credits to explore Demeterics.